Do the visitors declare their consent for data handling, so we can contact them?
You as an exhibitor receive the data of the visitors which visitor badges you scanned in conformity with the data protection law. When the visitor registers for his access ticket to the fair, he gives his consent that the data can be forwarded to the exhibitor when using the Scan2Lead service. According to the provision of data protection law, he has the right to object. If the visitor makes use of this right, you will see 'no visitor data available' when scanning the badge.
Why do I see empty Visitor data records?
The visitor data details depend on the data received from the show organizer. Whenever visitors register for their tickets, they will have to fill out their contact details (visitor data). Visitors have to give their consent that their details can be ...
Where do i get total number of captured visitors?
All solutions for capturing visitor data synchronize the captured data to the central online portal Scan2Lead PORTAL accessible by using any standard browser. Menu 'Statistics' offers statistical overview by 'Countries', 'Devices' or 'Visitors' Menu ...
What options do I have to capture visitor data at my booth?
Scan2Lead offers 3 different solutions to capture data from visitors at your booth. 1. Scan2Lead SMART With the Scan2Lead SMART app on your smartphone or tablet (Apple and Android), simply hold the camera of your smartphone/tablet up to the barcode ...
Data quality of scanned visitors
Barcode scanning The quality of visitors data is dependent on the information provided by the visitor when registering for an event aswell as from the organizer providing the data. The more information you get with a scan the better the quality of ...
How can I contact the Scan2Lead Support?
Telephone and Email support Our Scan2Lead support team is at your side from Monday to Friday from 9.00 AM to 5.00 PM by phone +49 89 4444 33 112. If you want to turn in a support request via Email please send it to firstname.lastname@example.org or Submit a ...