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What is the difference between Single and Multiple answers in the Lead Form?

If you create a New Question or Edit a Question you can select if Single answers or Multiple answers are possible. 

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  • lead_single_answer.PNGSingle answer means that only one of the listed answers can be selected when filling out the Lead Form.
  • Multiple answers allows to select one or more answers listed in the Lead Form.

Example Single answer (as displayed in Scan2Lead SMART)

singleanswer.png

Example Multiple answer (as displayed in Scan2Lead SMART)

multipleanswer.png 

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